Resideo

Infrastructure

Website

Resolving…

Description

Resideo is a smart home and building products company focused on comfort, security, and energy. It provides thermostats, security, water, and air solutions for residential and light commercial environments.

Status Page

https://status.resideo.com

Active Incidents

Last refresh: 2026-08-16 09:45 UTC (31m ago)

TC2 Errors

Monitoring

Thank you for your patience. Issues impacting VX1 and VX3 cameras have been resolved. Updates for impacted VX5 cameras are currently in progress. We will provide a final update once fully resolved.

Incident

Location: —

Started: 2026-07-28 22:20 UTC (18d ago)

Updated: 2026-08-07 18:45 UTC (8d ago)

Resolved: N/A

2026-07-31 18:20 UTC (15d ago) : Thank you for your continued patience as we work to implement a resolution for the issues being experienced with the TC2 application and linked cameras. We are in the process of pushing new Firmware to impacted VX1 and VX3 devices. We will provide an update once fully resolved, thank you for your patience and we apologize for the inconvenience.

2026-07-30 21:08 UTC (16d ago) : We are currently testing updates to the VX cameras on the TC2 application to resolve the intermittent issues. We will provide an update when testing is completed and full deployment has been initiated. We appreciate your patience while we work to resolve the issue and apologize for the inconvenience. Alarm Delivery is not impacted.

2026-07-29 20:51 UTC (17d ago) : We have identified the issue. We are in the testing phase. We apologize for the inconvenience and appreciate your patience as we work towards full resolution. Alarm Delivery is not impacted.