Procore
Construction
Resolving…
Third party degradation impacting Procore Customer Support
ResolvedThis incident has been resolved, teams continue to work through a small backlog of requests. Thank you for your patience during this incident.
Location:
—
Started:
2026-09-16 09:33 UTC
(22h ago)
Updated:
2026-09-16 16:20 UTC
(15h ago)
Resolved:
2026-09-16 16:20 UTC
(15h ago)
2026-09-16 13:56 UTC
(17h ago)
:
All Procore Support channels (phone, chat, and email) are back up and fully operational following the earlier third-party outage. Please note that response times may be delayed as our team works through the backlog of incoming requests chronologically Thank you for your continued patience.
2026-09-16 09:33 UTC
(22h ago)
:
We are aware of a third-party issue intermittently impacting our Procore Customer Support teams ability to successfully connect to customer calls or chats. Additionally, customer support calls or chats may also be disconnected during response. Thank you for your patience as we await third-party resolution.