Pantheon
Hosting
Resolving…
Intermittent Dashboard Performance Issues
ResolvedThis incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable. Thank you for your patience while we worked to resolve this issue. If you experience any further difficulties, please contact us directly at [email protected].
Location:
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Started:
2026-06-30 18:15 UTC
(1d ago)
Updated:
2026-07-01 18:49 UTC
(20m ago)
Resolved:
2026-07-01 18:49 UTC
(20m ago)
2026-07-01 18:11 UTC
(57m ago)
:
A fix has been deployed, and the Pantheon Dashboard is now performing normally with stable loading times. A runtime upgrade in our API layer recently reduced the size of an internal connection pool used for resolving service addresses. Under normal traffic, this caused requests to queue up waiting for available connections instead of being processed immediately, adding several seconds of delay ...
2026-07-01 12:20 UTC
(6h ago)
:
Our engineering team has resumed the investigation and is actively making progress. Users may continue to experience intermittent slow loading times in the Pantheon Dashboard. Live sites remain fully operational and are not affected by this issue. We understand the inconvenience this may cause and appreciate your patience as our investigation continues. We will provide our next update within th...
2026-07-01 06:30 UTC
(12h ago)
:
There is no change to report at this time. Our team will resume work tomorrow to investigate and resolve the dashboard performance degradation. Users may still experience slow loading times in the dashboard. Live sites remain fully operational and unaffected. We will continue to provide updates as work progresses. If you require immediate assistance and cannot access the support tab through you...