Ordergroove logo

Ordergroove

E-commerce
Resolving…
Description
Ordergroove is a subscription management platform for ecommerce brands to acquire, retain, and scale recurring revenue. It provides subscribe-and-save, product bundles, customer self-service subscription manager, and integrations with Shopify, BigCommerce, and Magento.
Active Incidents
Last refresh: 2026-09-05 13:10 UTC (28m ago)

Analytics page not loading on Ordergroove Dashboard

Monitoring

We are continuing to monitor this issue as the analytics page is still experiencing some instability. There is no data loss in the process since collector is working properly.

Incident
Location:
Started: 2026-09-02 17:20 UTC (2d ago)
Updated: 2026-09-03 12:44 UTC (2d ago)
Resolved: N/A
2026-09-02 21:07 UTC (2d ago) : A fix has been implemented and we are monitoring the results.
2026-09-02 17:20 UTC (2d ago) : We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.