Online SAS

Registrar

Website

Resolving…

Description

Online SAS is a French web hosting and domain registrar company. It provides domain registration along with dedicated servers, cloud hosting, and VPS services, primarily serving the French and European markets.

Status Page

https://status.online.net/

Active Incidents

Last refresh: 2026-07-02 19:58 UTC (19m ago)

[Dedibox VPS] - VPS connectivity issues in Paris.

Investigating

Customers may experience connectivity issues with their Dedibox VPS instances in the Paris region due to an internal infrastructure issue.

Incident

Location: France (FR)

Started: 2026-07-02 08:28 UTC (11h ago)

Updated: 2026-07-02 08:28 UTC (11h ago)

Resolved: N/A

[Container Registry] - [fr-par] Push slowness and errors

Investigating

We are continuing to investigate this issue.

Incident

Location: France (FR)

Started: 2026-06-30 11:58 UTC (2d ago)

Updated: 2026-07-02 08:04 UTC (12h ago)

Resolved: N/A

2026-06-30 11:58 UTC (2d ago) : Customers may experience slowness and errors when pushing images to the Container Registry in fr-par. Some pushes may take up to 30 minutes or fail entirely. This may also cause delays or failures in Serverless Functions deployments.

[Key Manager] - [fr-par] Request timeouts due to migration issue

Monitoring

The issue has been fixed at 1:20 pm. Sorry for the inconvenience caused.

Incident

Location: France (FR)

Started: 2026-07-01 09:48 UTC (1d ago)

Updated: 2026-07-01 12:33 UTC (1d ago)

Resolved: N/A

2026-07-01 11:37 UTC (1d ago) : Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component. The issue is currently being monitored and we are working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2026-07-01 09:58 UTC (1d ago) : We are continuing to work on a fix for this issue.

2026-07-01 09:57 UTC (1d ago) : Creations and deletions on Key Manager and Secret Manager may fail for some clients. Access to keys and secrets is not impacted. Our team is investigating the issue.

[Generative APIs] - [all] gemma4-26b-a4b-it model instabilities

Identified

Customers may experience transient 5xx errors when using the gemma4-26b-a4b-it model due to instabilities on an internal component. The problem has been identified and we are working on a fix. Retrying the requests after a short delay will succeed.

Incident

Location: Italy (IT)

Started: 2026-06-27 13:07 UTC (5d ago)

Updated: 2026-06-30 08:55 UTC (2d ago)

Resolved: N/A

[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities

Identified

We are working on a fix. Instabilities may still appear when using mistral-medium-3.5-128b model. But overall the service remain usable.

Incident

Location: France (FR)

Started: 2026-06-19 12:36 UTC (13d ago)

Updated: 2026-06-30 08:55 UTC (2d ago)

Resolved: N/A

2026-06-19 12:36 UTC (13d ago) : Customers may experience instabilities when using the mistral-medium-3.5-128b model in the Generative APIs service in the fr-par region.

[COCKPIT] - [fr-par/pl-waw] - Scaleway Metrics/Logs ingestion down

Monitoring

Cockpit impacted this night betwen 1am30 and 8am30 with data loss for all Products metrics and logs on FR-PAR & PL-WAW Regions Root cause : based on last week Cockpit ingestion solution, a high RAM consumption saturated nodes and corrupted replay solution. Status : Cockpit fixed at 8am30 and fix in development to avoid replay corruption on OOM events

Incident

Location: France (FR)

Started: 2026-06-30 08:23 UTC (2d ago)

Updated: 2026-06-30 08:23 UTC (2d ago)

Resolved: N/A

[Cockpit] - [nl-ams] [fr-par] Product logs unavailable

Monitoring

The last fixes have been deployed and our infrastructure dimensioned properly on nl-ams. The situation have improved but we keep monitoring the situation.

Incident

Location: Netherlands (NL)

Started: 2026-06-26 09:35 UTC (6d ago)

Updated: 2026-06-26 16:05 UTC (6d ago)

Resolved: N/A

2026-06-26 09:35 UTC (6d ago) : The same component that was experiencing issues earlier this week on Cockpit is now experiencing problems across several regions. The fix implemented has not fully resolved the overload at this entry point for logs and metrics. After the update rolled out yesterday, we are still observing some issues with log and metric ingestion in NL‑AMS & FR-PAR. We are actively working on fixing the problem.