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Online SAS

Registrar
Resolving…
Description
Online SAS is a French web hosting and domain registrar company. It provides domain registration along with dedicated servers, cloud hosting, and VPS services, primarily serving the French and European markets.
Active Incidents
Last refresh: 2026-09-16 23:33 UTC (6m ago)

[DEDIRACK][DC1] Changes to access control during building works

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location:
Started: 2026-09-14 12:43 UTC (2d ago)
Updated: 2026-09-15 07:00 UTC (1d ago)
Resolved: N/A
2026-09-15 06:00 UTC (1d ago) : Maintenance will begin as scheduled in 60 minutes.
2026-09-14 12:49 UTC (2d ago) : We will be undergoing scheduled maintenance during this time.
2026-09-14 12:48 UTC (2d ago) : We will be undergoing scheduled maintenance during this time.

[Support] Delays in ticket processing

Identified

Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.

Incident
Location:
Started: 2026-09-14 13:11 UTC (2d ago)
Updated: 2026-09-14 13:11 UTC (2d ago)
Resolved: N/A

[Support] Phone assistance is unavailable

Investigating

Due to an issue with our phone system, only ticket and live chat assistance are currently available. We are currently investigating the situation and will update this status as soon as we have more information.

Incident
Location:
Started: 2026-09-14 10:49 UTC (2d ago)
Updated: 2026-09-14 10:49 UTC (2d ago)
Resolved: N/A

[generative-apis] - [fr-par ] - gemma4 unhealthy

Investigating

[09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout [10/09 - 9:00] The incident has been mitigated and response times are back to normal

Incident
Location: France (FR)
Started: 2026-09-10 10:06 UTC (6d ago)
Updated: 2026-09-10 10:07 UTC (6d ago)
Resolved: N/A

[VPC] Network Connectivity issues in pl-waw-3

Monitoring

We are continuing to monitor for any further issues.

Incident
Location:
Started: 2026-09-02 13:44 UTC (14d ago)
Updated: 2026-09-02 13:58 UTC (14d ago)
Resolved: N/A
2026-09-02 13:44 UTC (14d ago) : Since 11h yesterday, part of the traffic exiting or reaching waw3 was blackholed. The issue is fixed now since 15h30

[DDBK] - [DC3] - dedibackup unvalaible - 500 error

Identified

Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.

Incident
Location:
Started: 2026-08-30 10:06 UTC (17d ago)
Updated: 2026-08-30 10:06 UTC (17d ago)
Resolved: N/A

[fr-par] Site-to-site VPN configuration issue

Monitoring

Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.

Incident
Location: France (FR)
Started: 2026-08-20 16:06 UTC (27d ago)
Updated: 2026-08-26 16:26 UTC (21d ago)
Resolved: N/A