Online SAS

Registrar

Website

Resolving…

Description

Online SAS is a French web hosting and domain registrar company. It provides domain registration along with dedicated servers, cloud hosting, and VPS services, primarily serving the French and European markets.

Status Page

https://status.online.net/

Active Incidents

Last refresh: 2026-10-17 21:26 UTC (17m ago)

[DC3] - Public Switch Unreachable at DC3, Rack S46-E16

Identified

We found the root cause and applied a patch in order to recover the service. However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.

Incident

Location: —

Started: 2026-10-15 08:17 UTC (2d ago)

Updated: 2026-10-15 08:37 UTC (2d ago)

Resolved: N/A

2026-10-15 08:17 UTC (2d ago) : We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3. The switch is currently unreachable, and the root cause of the issue is still under investigation. As a result, all customer servers connected to this switch are currently unreachable. Our team is investigating the situation and will provide further updates as soon as more information becomes av...

[DOMAIN-DNS] - DNS synchronization failed

Monitoring

Updates had piled up, causing these issues. It has now been resolved.

Incident

Location: —

Started: 2026-10-11 10:10 UTC (6d ago)

Updated: 2026-10-11 11:04 UTC (6d ago)

Resolved: N/A

2026-10-11 10:10 UTC (6d ago) : Several reports of inconsistencies in the zones between our DNS servers s0.dom.scw.cloud and s1.dom.scw.cloud

[Support] Delays in ticket processing

Identified

En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may...

Incident

Location: —

Started: 2026-10-08 16:35 UTC (9d ago)

Updated: 2026-10-08 16:35 UTC (9d ago)

Resolved: N/A

[Support] Call Handling Delays

Identified

Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacte...

Incident

Location: —

Started: 2026-10-08 16:27 UTC (9d ago)

Updated: 2026-10-08 16:27 UTC (9d ago)

Resolved: N/A

[Container Registry] Increase in 5xx errors on fr-par Container Registry

Investigating

We added other impacted products and we are still investigating.

Incident

Location: France (FR)

Started: 2026-10-08 08:27 UTC (9d ago)

Updated: 2026-10-08 08:56 UTC (9d ago)

Resolved: N/A

2026-10-08 08:29 UTC (9d ago) : We are continuing to investigate this issue.

2026-10-08 08:27 UTC (9d ago) : We are currently observing an increased rate of 5xx errors on the container registry in the fr-par region. Some image push and pull operations may fail or experience delays. Our teams are actively investigating, and we will provide an update as soon as more information is available.