Online SAS

Registrar

Website

Resolving…

Description

Online SAS is a French web hosting and domain registrar company. It provides domain registration along with dedicated servers, cloud hosting, and VPS services, primarily serving the French and European markets.

Status Page

https://status.online.net/

Active Incidents

Last refresh: 2026-07-03 19:07 UTC (9m ago)

[COCKPIT] - [fr-par/pl-waw] - Scaleway Metrics/Logs ingestion down

Monitoring

Root cause was finally identified yesterday evening, we make an evolution on staging environments and monitored its behavior today. We plan to deploy this fix next monday morning. Metrics & Logs acquisition are fine since yesterday with a scaling workaround, we keep this solution for the week-end to not impact production on a friday afternoon.

Incident

Location: France (FR)

Started: 2026-06-30 08:23 UTC (3d ago)

Updated: 2026-07-03 13:21 UTC (5h ago)

Resolved: N/A

2026-06-30 08:23 UTC (3d ago) : Cockpit impacted this night betwen 1am30 and 8am30 with data loss for all Products metrics and logs on FR-PAR & PL-WAW Regions Root cause : based on last week Cockpit ingestion solution, a high RAM consumption saturated nodes and corrupted replay solution. Status : Cockpit fixed at 8am30 and fix in development to avoid replay corruption on OOM events

[Generative APIs] - qwen3.6-35b-a3b model instabilities

Investigating

Customers may experience transient 5xx errors when using the qwen3.6-35b-a3b model due to instabilities on an internal component.

Incident

Location: —

Started: 2026-07-03 10:21 UTC (8h ago)

Updated: 2026-07-03 10:21 UTC (8h ago)

Resolved: N/A

[Container Registry] - [fr-par] Push slowness and errors

Investigating

We are continuing to investigate this issue.

Incident

Location: France (FR)

Started: 2026-06-30 11:58 UTC (3d ago)

Updated: 2026-07-02 08:04 UTC (1d ago)

Resolved: N/A

2026-06-30 11:58 UTC (3d ago) : Customers may experience slowness and errors when pushing images to the Container Registry in fr-par. Some pushes may take up to 30 minutes or fail entirely. This may also cause delays or failures in Serverless Functions deployments.

[Key Manager] - [fr-par] Request timeouts due to migration issue

Monitoring

The issue has been fixed at 1:20 pm. Sorry for the inconvenience caused.

Incident

Location: France (FR)

Started: 2026-07-01 09:48 UTC (2d ago)

Updated: 2026-07-01 12:33 UTC (2d ago)

Resolved: N/A

2026-07-01 11:37 UTC (2d ago) : Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component. The issue is currently being monitored and we are working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2026-07-01 09:58 UTC (2d ago) : We are continuing to work on a fix for this issue.

2026-07-01 09:57 UTC (2d ago) : Creations and deletions on Key Manager and Secret Manager may fail for some clients. Access to keys and secrets is not impacted. Our team is investigating the issue.

[Generative APIs] - [all] gemma4-26b-a4b-it model instabilities

Identified

Customers may experience transient 5xx errors when using the gemma4-26b-a4b-it model due to instabilities on an internal component. The problem has been identified and we are working on a fix. Retrying the requests after a short delay will succeed.

Incident

Location: Italy (IT)

Started: 2026-06-27 13:07 UTC (6d ago)

Updated: 2026-06-30 08:55 UTC (3d ago)

Resolved: N/A

[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities

Identified

We are working on a fix. Instabilities may still appear when using mistral-medium-3.5-128b model. But overall the service remain usable.

Incident

Location: France (FR)

Started: 2026-06-19 12:36 UTC (14d ago)

Updated: 2026-06-30 08:55 UTC (3d ago)

Resolved: N/A

2026-06-19 12:36 UTC (14d ago) : Customers may experience instabilities when using the mistral-medium-3.5-128b model in the Generative APIs service in the fr-par region.

[Cockpit] - [nl-ams] [fr-par] Product logs unavailable

Monitoring

The last fixes have been deployed and our infrastructure dimensioned properly on nl-ams. The situation have improved but we keep monitoring the situation.

Incident

Location: Netherlands (NL)

Started: 2026-06-26 09:35 UTC (7d ago)

Updated: 2026-06-26 16:05 UTC (7d ago)

Resolved: N/A

2026-06-26 09:35 UTC (7d ago) : The same component that was experiencing issues earlier this week on Cockpit is now experiencing problems across several regions. The fix implemented has not fully resolved the overload at this entry point for logs and metrics. After the update rolled out yesterday, we are still observing some issues with log and metric ingestion in NL‑AMS & FR-PAR. We are actively working on fixing the problem.