Neo4j
Database
Resolving…
Customer support portal issues
ResolvedA fix has been deployed and all functionality should now be recovered.
Location:
—
Started:
2026-09-16 08:50 UTC
(17h ago)
Updated:
2026-09-16 14:31 UTC
(11h ago)
Resolved:
2026-09-16 14:31 UTC
(11h ago)
2026-09-16 12:29 UTC
(13h ago)
:
Our support portal provider continues to roll out a fix.
2026-09-16 11:30 UTC
(14h ago)
:
A fix is being rolled out and the portal should become less impacted by errors over time. See details https://status.salesforce.com/incidents/20004433
2026-09-16 10:11 UTC
(15h ago)
:
Our support portal provider continues to work on addressing the issue. See details here https://status.salesforce.com/incidents/20004433