Mono

Finance

Website

Resolving…

Description

Mono is an open banking API platform for African businesses that provides financial data access and payment solutions. It offers bank account connectivity, statement retrieval, DirectPay, DirectDebit, and identity verification APIs for Nigeria, Ghana, Kenya, and South Africa.

Status Page

https://status.mono.co

Active Incidents

Last refresh: 2026-09-15 23:54 UTC (52m ago)

Degraded Performance Across Direct Debit Service

Monitoring

A fix has been implemented and we are monitoring the results.

Incident

Location: —

Started: 2026-09-10 17:26 UTC (5d ago)

Updated: 2026-09-11 13:12 UTC (4d ago)

Resolved: N/A

2026-09-10 17:26 UTC (5d ago) : We are currently experiencing an issue affecting Direct Debit requests across our endpoints. Depending on the endpoint, requests may experience failures, timeouts, or degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience caused. NB: In the meantime, please avoid retrying reque...

TIN Downtime

Identified

The issue has been identified and a fix is being implemented.

Incident

Location: —

Started: 2026-09-08 14:21 UTC (7d ago)

Updated: 2026-09-09 10:57 UTC (6d ago)

Resolved: N/A

2026-09-08 14:21 UTC (7d ago) : We are currently experiencing downtime with the TIN Lookup endpoint from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.

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