Mono
FCMB Internet Downtime
IdentifiedWe are presently investigating an issue where users are encountering challenges in authenticating with their FCMB internet details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB banking ...
FCMB Mobile (Authentication Outage)
InvestigatingWe are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. Th...
Mandate Approval Downtime: Providus Bank
InvestigatingWe are currently experiencing downtime from Providus Bank, which is impacting mandate approval. As a result, mandates are not being approved after users send the N50 activation fee. Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it. In the meantime, mandate creation for Providus Bank has been temporarily disabled. Debit processi...