Mono

Finance

Website

Resolving…

Description

Mono is an open banking API platform for African businesses that provides financial data access and payment solutions. It offers bank account connectivity, statement retrieval, DirectPay, DirectDebit, and identity verification APIs for Nigeria, Ghana, Kenya, and South Africa.

Status Page

https://status.mono.co

Active Incidents

Last refresh: 2026-06-28 10:08 UTC (8m ago)

Mandate Approval Downtime: Providus Bank

Investigating

We are currently experiencing downtime from Providus Bank, which is impacting mandate approval. As a result, mandates are not being approved after users send the N50 activation fee. Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it. In the meantime, mandate creation for Providus Bank has been temporarily disabled. Debit processi...

Incident

Location: —

Started: 2026-06-11 18:00 UTC (16d ago)

Updated: 2026-06-11 18:00 UTC (16d ago)

Resolved: N/A