Liquid Web

Hosting

Website

Resolving…

Description

Liquid Web is a managed hosting provider; Nexcess (WordPress, WooCommerce, Magento) runs under its brand. Reverse DNS under nexcess.net and nxcli.net (e.g. cloudhost-*.nxcli.net) indicates Liquid Web / Nexcess cloud hosting.

Status Page

https://status.liquidweb.com/

Active Incidents

Last refresh: 2026-06-27 18:13 UTC (14m ago)

Security Advisory: Update Avada Builder and UpdraftPlus WordPress Plugins Immediately

Investigating

We are advising all customers using WordPress to verify that the following plugins are updated to the latest available versions. Recently disclosed vulnerabilities affect older versions of these plugins: CVE-2026-6279 – Avada Builder (Fusion Builder) – Unauthenticated Remote Code Execution Affected versions: 3.15.2 and earlier CVE-2026-10795 – UpdraftPlus Backup Plugin – Authentication Bypass A...

Incident

Location: —

Started: 2026-06-26 05:23 UTC (1d ago)

Updated: 2026-06-26 05:23 UTC (1d ago)

Resolved: N/A

Critical Authentication Vulnerability on cPanel/WHM

Identified

While our teams continue to advance remediation efforts following the cPanel vulnerability (CVE-2026-41940), significant progress has been made in restoring essential systems. We are diligently addressing the remaining requests and follow-up actions; however, please be aware that response times may remain extended. Your continued patience is greatly appreciated as we work through this process. ...

Incident

Location: —

Started: 2026-04-28 18:45 UTC (Apr 28, 2026)

Updated: 2026-05-18 18:00 UTC (May 18, 2026)

Resolved: N/A

2026-05-12 14:45 UTC (May 12, 2026) : Our teams continue to work diligently through elevated support volume related to the recent cPanel vulnerability and the associated remediation efforts. We are making strong progress in reviewing and resolving the cases associated with this incident, while continuing patching and security mitigation activities across affected environments. Our teams are also actively working through the remaini...

2026-05-07 21:22 UTC (May 07, 2026) : We continue to work through securing and patching services due to the recent cPanel vulnerability. Chat Support will remain temporarily unavailable as we continue to work through patching affected servers. If you have an active case, please try to avoid opening duplicate case by keeping all communication to the open thread. Our Support team is working hard to respond to all active cases. Thank ...

2026-05-07 04:13 UTC (May 07, 2026) : We are diligently working through an elevated ticket volume related to the recent cPanel vulnerability. Chat will remain temporarily unavailable during this time. During this time our responses may be delayed. If you already have a ticket open, please avoid submitting duplicate requests, as this can increase overall volume and delay progress. Thank you for your continued patience while we work ...

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