Lightspeed Restaurant

E-commerce

Website

Resolving…

Description

Lightspeed Restaurant (formerly Upserve) is a restaurant management platform that provides POS, analytics, online ordering, and payment processing. It helps restaurants scale operations with inventory, staff management, and guest experience tools.

Status Page

https://status.lightspeedhq.com/

Recent Incidents (Last 24 Hours)

Last refresh: 2026-05-06 20:41 UTC (5m ago)

Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.8.0

Resolved

We're excited to announce another update to your POS that will bring improved efficiency and stability. Update Time: Monday, May 11 at 15:00 AEST Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEST. IMPROVED - Improved POS reliability on unstable internet connections, the POS now recovers automatically without losing data during the disruption. -...

Incident

Location: —

Started: 2026-05-06 06:52 UTC (13h ago)

Updated: 2026-05-06 06:52 UTC (13h ago)

Resolved: 2026-05-06 06:52 UTC (13h ago)

Lightspeed Produce (O-Series) - Updates & New Improvements 3.2.0

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-05-06 03:59 UTC (16h ago)

Updated: 2026-05-06 05:23 UTC (15h ago)

Resolved: 2026-05-06 05:23 UTC (15h ago)

2026-05-06 04:00 UTC (16h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-05-06 03:59 UTC (16h ago) : Update Time: Wednesday, May 6 at 15:00 AEST Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEST. IMPROVED - This release includes internal maintenance updates to the Lightspeed Produce product. IN CASE YOU MISSED IT Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral! See the 'Refer us' tile on y...

Lightspeed Retail (R-Series) scheduled database maintenance

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-04-29 18:44 UTC (7d ago)

Updated: 2026-05-06 04:03 UTC (16h ago)

Resolved: 2026-05-06 04:03 UTC (16h ago)

2026-05-06 02:30 UTC (18h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-04-29 18:44 UTC (7d ago) : We will be conducting scheduled database maintenance on Tuesday May 5th at 11:30pm EDT. During this time, you might experience unavailability of login new users and other instabilities for about 15 minutes. This maintenance is essential to ensure the continued performance, reliability and security of our systems. We understand the importance of our services to your operations and apologize for ...

O-Series: API returning Error 500 messages

Resolved

API services should now be restored. Impact lasting from approximately 9AM AEST until 9:35AM AEST

Incident

Location: —

Started: 2026-05-05 23:33 UTC (21h ago)

Updated: 2026-05-06 03:28 UTC (17h ago)

Resolved: 2026-05-05 23:35 UTC (21h ago)

2026-05-05 23:35 UTC (21h ago) : API services should now be restored.

2026-05-05 23:33 UTC (21h ago) : Our team are seeing reports of various integrations failing to establish a connection with Lightspeed O-Series POS. This will include inbound orders from ordering partners and webhook based data such as Insights Live and Bump Screen systems. We are investigating this issue at the highest priority.