Lightspeed Restaurant

E-commerce

Website

Resolving…

Description

Lightspeed Restaurant (formerly Upserve) is a restaurant management platform that provides POS, analytics, online ordering, and payment processing. It helps restaurants scale operations with inventory, staff management, and guest experience tools.

Status Page

https://status.lightspeedhq.com/

Active Incidents

Last refresh: 2026-09-16 23:03 UTC (35m ago)

Lightspeed Restaurant (O-Series): Some older network printers not printing on iOS POS 3.16.0

Investigating

We are continuing to investigate this issue.

Incident

Location: —

Started: 2026-08-19 01:20 UTC (28d ago)

Updated: 2026-08-19 03:32 UTC (28d ago)

Resolved: N/A

2026-08-19 01:20 UTC (28d ago) : We are aware that a small number of venues have reported a network receipt or kitchen printer no longer printing after the Lightspeed Restaurant iOS POS app updated to version 3.16.0. What we know so far - It affects certain older Epson network printers. Other printers at the same venue continue to print normally. - Taking orders and processing payments are not affected, and no sales data is lo...