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Kandji

Infrastructure
Resolving…
Description
Kandji is an Apple device management (MDM) platform that helps organizations deploy, secure, and manage Mac, iPhone, and iPad devices. It provides automated compliance, app deployment, and security controls for Apple fleets.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-09-05 12:47 UTC (51m ago)

Intermittent Issues Accessing US & EU Tenants

Resolved

This issue has been resolved. Access to US and EU tenants has been restored, and customers should be able to log in to the Iru Web App, enroll devices, and make API calls as expected. If you still continue to experience issues, please reach out to [email protected]

Incident
Location:
Started: 2026-09-04 14:41 UTC (22h ago)
Updated: 2026-09-04 19:19 UTC (18h ago)
Resolved: 2026-09-04 19:19 UTC (18h ago)
2026-09-04 17:14 UTC (20h ago) : A fix has been implemented and we are monitoring the recovery of services affecting intermittent access to US and EU tenants. Customers should now be able to log in to the Iru Web App, enroll devices, and make API calls as expected. We will continue to monitor performance and provide an update once the issue is fully resolved.
2026-09-04 16:03 UTC (21h ago) : We have identified the issue affecting intermittent access to US and EU tenants and are working to recover impacted services. Some customers may continue to experience issues logging in to the Iru Web App, enrolling devices, or making API calls while recovery efforts are underway. We will provide another update as more information becomes available.
2026-09-04 15:25 UTC (22h ago) : We are continuing to investigate an issue affecting intermittent access to US and EU tenants. Some customers may be unable to log in to the Iru Web App, and enrollment activity and API calls may also be affected. We will provide another update as more information becomes available.