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Heart Internet

Hosting
Resolving…
Description
Heart Internet is a UK web hosting and domain provider that offers shared hosting, reseller hosting, and domain registration. It provides cPanel hosting and support for SMBs and resellers.
Active Incidents
Last refresh: 2026-06-28 22:26 UTC (54m ago)

Mail iogin issue

Degraded

We've had reports of some customers not being able to login to their mailboxes. Our team are aware and investigating urgently. Update 11:00 - we've identified the root cause, and a fix has been applied, we will continue working to ensure stability and will update again once fully resolved.

Incident
Location: United Kingdom (GB)
Started: 2026-06-28 08:53 UTC (14h ago)
Updated: 2026-06-28 08:53 UTC (14h ago)
Resolved: N/A
2026-06-28 08:53 UTC (14h ago) : We've had reports of some customers not being able to login to their mailboxes. Our team are aware and investigating urgently.

IMPORTANT: Critical Vulnerability in Linux Kernel

Degraded

We are actively mitigating a recently disclosed vulnerability (the "copy fail" CVE) in the Linux kernel, affecting components of our infrastructure. Patching is underway across our fleet. What to expect: Brief, intermittent service interruptions are possible throughout the day as servers are rebooted to apply mitigations. Reboots may occur without advance warning to ensure timely remediation an...

Incident
Location: United Kingdom (GB)
Started: 2026-04-30 06:56 UTC (Apr 30, 2026)
Updated: 2026-04-30 06:56 UTC (Apr 30, 2026)
Resolved: N/A