Heart Internet

Hosting

Website

Resolving…

Description

Heart Internet is a UK web hosting and domain provider that offers shared hosting, reseller hosting, and domain registration. It provides cPanel hosting and support for SMBs and resellers.

Status Page

https://www.heartstatus.uk

Active Incidents

Last refresh: 2026-04-29 08:30 UTC (22m ago)

IMPORTANT: Critical Vulnerability in cPanel/WHM.

Degraded

WebPros have announced a critical vulnerability has been detected in ALL versions of cPanel. Their guidance is to shut down ALL control panel access, including cPanel, WHM, Webmail and Webdisk. We have taken these steps on our shared hosting and recommend any customers with a cPanel VPS or Dedicated Server also complete these steps urgently. The impact of this will mean that access to cPanel an...

Incident

Location: United Kingdom (GB)

Started: 2026-04-28 19:59 UTC (12h ago)

Updated: 2026-04-28 19:59 UTC (12h ago)

Resolved: N/A

Email Connectivity

Degraded

Our platform team is currently investigating an issue caused by a spike in traffic to one of our mail servers. This may result in slower connections when accessing email via apps/clients or webmail. DDoS protection measures have been activated, and our SRE team is actively working to mitigate the impact while systems adjust to the increased traffic. We apologise for any inconvenience and will p...

Incident

Location: United Kingdom (GB)

Started: 2026-04-28 10:47 UTC (22h ago)

Updated: 2026-04-28 10:47 UTC (22h ago)

Resolved: N/A