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Fourth

HR
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Description
Fourth is a workforce and operations platform for hospitality and retail that helps manage labor, scheduling, and analytics. It provides labor planning, compliance, and insights for restaurants, hotels, and retail operations.
Active Incidents
Last refresh: 2026-04-17 15:57 UTC (6m ago)

Zendesk Security Update: Sign-in Now Required for Support Requests

Monitoring

On March 9, Fourth will implement an update to the Customer Success Portal in alignment with enhanced security requirements. Users will be required to log in before submitting a support ticket. There is no expected impact to service availability or performance. Support continues to operate normally; only the login requirement for submitting a ticket is changing. For more details — including wha...

Incident
Location:
Started: 2026-03-06 21:11 UTC (Mar 06, 2026)
Updated: 2026-03-06 21:11 UTC (Mar 06, 2026)
Resolved: N/A