Fourth
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Inventory Platform Maintenance (EMEA)
In ProgressScheduled maintenance is currently in progress. We will provide updates as necessary.
Location:
—
Started:
2026-09-01 06:26 UTC
(15d ago)
Updated:
2026-09-17 00:00 UTC
(1h ago)
Resolved:
N/A
2026-09-16 23:00 UTC
(2h ago)
:
Maintenance will begin as scheduled in 60 minutes.
2026-09-01 06:26 UTC
(15d ago)
:
The monthly Fourth scheduled platform maintenance windows are intended to support the planning and execution of maintenance activities. These windows are not intended to replace any existing system maintenance windows, and nor do they in anyway preclude other such intrusive windows being required. Impact: - The Inventory Platform will be unavailable to all users during this period. - Please ens...
Singe Sign On Degraded Access Impacting Mobile Apps
MonitoringOur IDP provider have advised the following: We've completed the next phase of the rollout to the remaining impacted instances. We continue to manually restart instances where the automated fix didn't fully resolve the issue. Customers who are affected may continue to experience severe delays, intermittent errors, and inability to access some services and support case creation. As such we will ...
Location:
Belarus (BY)
Started:
2026-09-16 09:22 UTC
(16h ago)
Updated:
2026-09-16 14:52 UTC
(10h ago)
Resolved:
N/A
2026-09-16 14:50 UTC
(10h ago)
:
Our IDP provider have advised the following: We've completed the next phase of the rollout to the remaining impacted instances. We continue to manually restart instances where the automated fix didn't fully resolve the issue. Customers who are affected may continue to experience severe delays, intermittent errors, and inability to access some services and support case creation. Internally, our ...
2026-09-16 12:05 UTC
(13h ago)
:
Our IDP provider has informed us of the following. A fleetwide rollout is in progress and customers are starting to see their service return to normal. In parallel, we're working on a code-level permanent fix. The rollout is progressing region by region and we're seeing improvement. We don't have a confirmed time of completion. Customers may continue to experience severe delays, intermittent er...
2026-09-16 10:17 UTC
(15h ago)
:
Our IDP provider has informed us of the following. We're no longer pursuing restarts as a path to remediation. Customers continue to experience severe delays, intermittent errors, and inability to access some services and support case creation. More updates will be provided as they become available.
