Flexera
Infrastructure
Resolving…
Flexera One- IT Asset management- APAC - Page loading issues
Resolved**Description:** Flexera One- IT Asset management- APAC - Page loading issues **Timeframe:** June 18, 2026, 05:22 AM PDT to June 18, 2026, 06:09 AM PDT **Incident Summary** On Thursday, 18 June 2026, at 05:22 AM PDT, our teams detected an issue affecting customers in the APAC production region. Impacted users were unable to access the Flexera One IT Asset Management \(ITAM\) service, as the I...
Location:
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Started:
2026-06-18 12:45 UTC
(14d ago)
Updated:
2026-07-02 05:51 UTC
(15h ago)
Resolved:
2026-06-18 13:16 UTC
(14d ago)
2026-06-18 13:16 UTC
(14d ago)
:
The issue was traced to a recent configuration change that had been implemented to improve service performance. The change has been rolled back, and service functionality has been fully restored. This issue has been resolved. Our teams will continue to monitor the environment to ensure ongoing stability. Additional details, including the root cause analysis and preventative measures, will be sh...
2026-06-18 12:45 UTC
(14d ago)
:
Incident Description: We have identified an issue affecting access to Flexera One IT Asset Management (ITAM) in the APAC region. Affected customers may encounter errors when attempting to access ITAM pages and functionality within the Flexera One platform. Priority: P1 Restoration Activity: Technical teams have engaged and are actively investigating the issue to determine the underlying cause. ...
