Flexera

Infrastructure

Website

Resolving…

Description

Flexera is a software company that provides IT asset management, software licensing, and cloud management solutions. It helps organizations manage software licenses, optimize cloud costs, and ensure compliance with software agreements and regulations.

Status Page

https://status.flexera.com/

Active Incidents

Last refresh: 2026-09-16 23:26 UTC (42m ago)

Flexera Community- Service unavailable

Monitoring

Our service provider has declared the underlying incident resolved following successful mitigation and extended validation. Community remains accessible, and no confirmed ongoing impact has been identified. Monitoring throughout the recovery period has not identified any additional issues. This incident is now considered resolved.

Incident

Location: —

Started: 2026-09-16 09:04 UTC (15h ago)

Updated: 2026-09-16 22:00 UTC (2h ago)

Resolved: N/A

2026-09-16 19:25 UTC (4h ago) : Our service provider reports that service telemetry has remained healthy following deployment of the mitigation. Community remains accessible at this time, and no confirmed ongoing impact has been identified. We will continue monitoring the environment to ensure ongoing stability while final validation activities are completed. We will provide a further update as additional information becomes ...

2026-09-16 12:31 UTC (11h ago) : The service provider has successfully validated the fix in a test environment and has begun deploying it across all affected instances. The rollout is progressing on a region-by-region basis, and services are returning to normal in regions where deployment has been completed.

2026-09-16 09:04 UTC (15h ago) : Incident Description: We are currently experiencing an issue affecting the Flexera Community site. Due to an ongoing outage impacting a third-party service provider, customers may be unable to access the Flexera Community portal or may experience intermittent and unreliable behaviour. Additionally, customers may be unable to create, update, or interact with support cases through the Community s...

Flexera One - IT Asset Management - APAC & EU - Inventory .ZIP File Processing Delays

Identified

Technical teams have implemented an updated remediation in the affected production environments and are currently reviewing the outcome of the deployment. We are working to confirm whether inventory processing has returned to normal operation for affected customers and whether the issue has been fully resolved. Further updates will be provided once validation activities have been completed.

Incident

Location: —

Started: 2026-09-11 07:47 UTC (5d ago)

Updated: 2026-09-16 19:26 UTC (4h ago)

Resolved: N/A

2026-09-16 08:15 UTC (15h ago) : Our investigation remains ongoing, and recent testing has shown that the previously deployed hotfix has not fully resolved the issue. To address this, our teams have developed and deployed an updated hotfix to a validation environment, where additional testing and verification activities are currently underway. The investigation has narrowed the scope of the issue, and teams are actively workin...

2026-09-15 11:15 UTC (1d ago) : The hotfix has been successfully deployed to the production environment. Our teams are currently validating the results and closely monitoring the service to ensure continued stability and performance.

2026-09-15 09:34 UTC (1d ago) : Our teams have successfully completed testing and validation of the hotfix designed to address the identified issue. The hotfix is now ready to be deployed to the production environment. Our technical teams are currently working to implement the fix in the production environment. Following deployment, we will continue to closely monitor the service to ensure stability and expected performance. ...