emnify
Infrastructure
Resolving…
Service Degradation - OpenVPN issues
ResolvedDear emnify Customers, The incident has been resolved, and the OpenVPN service is fully operational again. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team
Location:
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Started:
2026-09-16 14:05 UTC
(14h ago)
Updated:
2026-09-16 14:44 UTC
(13h ago)
Resolved:
2026-09-16 14:44 UTC
(13h ago)
2026-09-16 14:22 UTC
(13h ago)
:
A fix has been implemented and we are monitoring the results.
2026-09-16 14:09 UTC
(14h ago)
:
The issue has been identified, and a fix is being implemented. Further updates will follow shortly.
2026-09-16 14:05 UTC
(14h ago)
:
Dear emnify Customers, We are currently investigating an issue with OpenVPN that affects users who use an application token for authentication. All new connections made after 0900 UTC may be affected. We are working on a mitigation, and further updates will follow shortly. Kind regards, emnify Support Team