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Drift

Marketing
Resolving…
Description
Drift is a conversational marketing and sales platform that uses chatbots and live chat to engage website visitors. It helps businesses qualify leads, book meetings, and provide instant customer support through AI-powered conversations.
Active Incidents
Last refresh: 2026-07-02 20:22 UTC (38m ago)

Messenger/SMS Not Working

Monitoring

We’ve deployed a fix that should resolve the issues with Messenger. Please log out and back in to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

Incident
Location:
Started: 2026-07-02 18:39 UTC (2h ago)
Updated: 2026-07-02 19:01 UTC (2h ago)
Resolved: N/A
2026-07-02 18:39 UTC (2h ago) : We are investigating an issue with the Messenger/SMS feature being down. It has been reported that the Messenger icon is grayed out with the error "Messaging not enabled". This seems to be impacting some of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.