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Chargebee

Finance
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Description
Chargebee is a subscription billing and revenue management platform that helps businesses manage recurring billing, invoicing, and revenue recognition. It provides subscription lifecycle, dunning, and integrations for SaaS and subscription companies.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-09-17 06:36 UTC (36m ago)

Scheduled Maintenance: RevRec Application

Resolved

On September 19, 2026, from 12:30 to 14:30 UTC, we will be performing critical upgrades to our production database. Downtime: Each merchant may experience up to 5 minutes of downtime at any time during the 2-hour maintenance window. Services impacted: The RevRec report portal and dashboard may experience brief interruptions (up to 5 minutes) during the maintenance window. Note: This maintenance...

Incident
Location:
Started: 2026-09-17 06:33 UTC (40m ago)
Updated: 2026-09-17 06:33 UTC (40m ago)
Resolved: 2026-09-17 06:33 UTC (40m ago)

API Service Degradation

Resolved

Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region, which led to failed API requests for some users. All services have fully recovered. We apologise for any disruption this may have caused.

Incident
Location:
Started: 2026-09-17 03:51 UTC (3h ago)
Updated: 2026-09-17 03:51 UTC (3h ago)
Resolved: 2026-09-17 03:51 UTC (3h ago)