BigCommerce
E-commerce Platforms
Resolving…
B2B Ninja Quote emails are failing to send
IdentifiedThe issue remains under active escalation with the third-party email provider. We're working with their team and will provide updates as soon as they are available.
Location:
—
Started:
2026-06-30 14:52 UTC
(17h ago)
Updated:
2026-07-01 07:15 UTC
(49m ago)
Resolved:
N/A
2026-07-01 01:36 UTC
(6h ago)
:
The issue is still under active escalation with the third-party email service provider. We continue to work closely with their team and will share updates as they become available.
2026-06-30 22:59 UTC
(9h ago)
:
We are continuing to work with the third party email service to get this resolved. The escalation is still ongoing.
2026-06-30 18:24 UTC
(13h ago)
:
We've escalated the issue to our third party email service. We're working with them to get this resolved.
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