Bazaarvoice

Marketing

Website

Resolving…

Description

Bazaarvoice is a user-generated content and social commerce platform that helps brands collect and display ratings, reviews, and Q&A. It provides review syndication, moderation, and analytics for e-commerce and marketing.

Status Page

https://status.bazaarvoice.com

Recent Incidents (Last 24 Hours)

Last refresh: 2026-09-17 01:54 UTC (1h ago)

Visual Issues in Portal > Insights dashboards

Resolved

Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. For clients not seeing the fix reflected, please clear your browser cookies and cache before reloading the page. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (to...

Incident

Location: —

Started: 2026-09-16 14:35 UTC (12h ago)

Updated: 2026-09-16 15:39 UTC (11h ago)

Resolved: 2026-09-16 15:39 UTC (11h ago)

2026-09-16 14:35 UTC (12h ago) : Bazaarvoice has identified an issue causing visual formatting issues for all clients within the Portal > Insights dashboards. Although the data itself is still accurate, clients may observe missing or confusing data labels and overlapping components, making it difficult to read and interpret data. A fix is currently being implemented. NEXT UPDATE: September 16th, 11:00 AM CST

Portal Reports are not accessible

Resolved

Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (t...

Incident

Location: United Kingdom (GB)

Started: 2026-09-16 09:38 UTC (17h ago)

Updated: 2026-09-16 14:30 UTC (12h ago)

Resolved: 2026-09-16 14:30 UTC (12h ago)

2026-09-16 10:20 UTC (17h ago) : Access to Portal Reports has been fully restored. Users can now create, edit and delete reports via the Portal without issue. All scheduled reports continue to function normally. Our engineering team has implemented a fix and is actively monitoring system performance to ensure ongoing stability. We appreciate your patience while we resolved this issue. NEXT UPDATE: September 16th, 14:00 CST [1427]

2026-09-16 09:38 UTC (17h ago) : Bazaarvoice has identified an issue affecting Portal Reports. Users are currently unable to create, edit, or delete reports via the Portal. * Impacted: Manual creation, editing and deletion of Portal Reports. * Unaffected: Scheduled reports are continuing to run and generate normally. Our engineering team is actively investigating and working on a resolution. We will provide an update by the ti...

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