Bazaarvoice
Marketing
Resolving…
Degradation - Recent data missing in Export Feeds and Network Reports/Insights data starting April 25th
ResolvedBazaarvoice has successfully delivered all the missing feeds and all the missing data has been back-filled. No further disruptions have been observed. This is the final update. If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free...
Location:
United Kingdom (GB)
Started:
2026-04-28 19:31 UTC
(5d ago)
Updated:
2026-05-04 09:19 UTC
(9h ago)
Resolved:
2026-05-04 09:19 UTC
(9h ago)
2026-05-01 19:51 UTC
(2d ago)
:
Bazaarvoice has delivered the missing April 29th Cloud SEO feeds, bringing all feed deliveries up to date. We continue monitoring the situation to ensure no further disruptions occur. Monitoring will continue until full resolution of the issue is confirmed. NEXT UPDATE: May 4th, 2026, 4AM CDT
2026-05-01 09:20 UTC
(3d ago)
:
Bazaarvoice systems have caught up in delivering all the missing feeds that were affected by the issue, with the exception of the Cloud SEO Feeds. These feeds with missing data from the 29th of April are planned to be delivered on the 1st of May 19:00 UTC. Bazaarvoice will continue to monitor the status of the data and feeds to ensure there are no further delays, disruptions or data degradation...
2026-04-30 17:52 UTC
(4d ago)
:
Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected: * Standard Client Feed (Full/Incremental) * Ratings Feed * Displayable Content Export / DCE * Partner Export Feed * SEO Feeds April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will ha...
