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Autodesk

Design
Resolving…
Description
Autodesk is a software company that provides 3D design, engineering, and entertainment software. Its products include AutoCAD, Revit, Maya, and Fusion 360, used by architects, engineers, designers, and artists for creating 3D models, drawings, and visualizations.
Active Incidents
Last refresh: 2026-07-01 17:06 UTC (25m ago)

Autodesk account | Autodesk Assistant

Investigating

We are continuing to investigate an issue where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account. We subsequently determined that this issue is also affecting support case creation with attachments via Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more i...

Incident
Location:
Started: 2026-07-01 14:15 UTC (3h ago)
Updated: 2026-07-01 15:52 UTC (1h ago)
Resolved: N/A
2026-07-01 15:50 UTC (1h ago) : We are continuing to investigate an issue where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account and with support case creation with attachments via Autodesk Assistant. We will provide an update within 2 hours or sooner if we have more information to share.
2026-07-01 14:51 UTC (2h ago) : We are continuing to investigate an issue where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk Account. We subsequently determined that this issue is also affecting support case creation with attachments via Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more i...
2026-07-01 14:15 UTC (3h ago) : We are investigating an issue with where customers are experiencing intermittent issues while viewing or managing support cases within the Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.