Autodesk

Design

Website

Resolving…

Description

Autodesk is a software company that provides 3D design, engineering, and entertainment software. Its products include AutoCAD, Revit, Maya, and Fusion 360, used by architects, engineers, designers, and artists for creating 3D models, drawings, and visualizations.

Status Page

https://health.autodesk.com/

Recent Incidents (Last 24 Hours)

Last refresh: 2026-07-03 04:28 UTC (24m ago)

Flow Capture - Originals Access

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Incident

Location: —

Started: 2026-07-02 23:03 UTC (5h ago)

Updated: 2026-07-02 23:21 UTC (5h ago)

Resolved: 2026-07-02 23:21 UTC (5h ago)

2026-07-02 23:03 UTC (5h ago) : We are investigating an issue where customers are experiencing intermittent delays and application timeouts while using the Flow Capture application. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Autodesk account

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Incident

Location: United States (US)

Started: 2026-07-02 09:42 UTC (19h ago)

Updated: 2026-07-02 18:41 UTC (10h ago)

Resolved: 2026-07-02 18:41 UTC (10h ago)

2026-07-02 16:34 UTC (12h ago) : We are continuing to work on resolving this issue where customers who recently performed an email domain change are experiencing stale user information in Autodesk User Management (AUM) in Autodesk account as quickly as possible. We are actively looking into this and we will provide and provide an update as we have more information to share.

2026-07-02 10:50 UTC (18h ago) : We have identified the cause of the issue where customers who recently performed an email domain change are experiencing stale user information in Autodesk User Management (AUM) in Autodesk account. Our team is actively working on resolving this as quickly as possible. We will provide an update as we have more information to share.

2026-07-02 09:42 UTC (19h ago) : We are investigating an issue where customers who recently performed an email domain change are experiencing stale user information in Autodesk User Management (AUM) in Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Forma Build (UK)

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Incident

Location: United Kingdom (GB)

Started: 2026-07-02 15:39 UTC (13h ago)

Updated: 2026-07-02 16:28 UTC (12h ago)

Resolved: 2026-07-02 16:28 UTC (12h ago)

2026-07-02 15:39 UTC (13h ago) : We are investigating an issue where customers are unable to generate or download data extracts in Forma Build in the UK region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Autodesk Support

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Incident

Location: —

Started: 2026-07-02 13:22 UTC (15h ago)

Updated: 2026-07-02 14:03 UTC (14h ago)

Resolved: 2026-07-02 14:03 UTC (14h ago)

2026-07-02 13:22 UTC (15h ago) : We are investigating reports of customers experiencing issues accessing Autodesk Support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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