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Description
Acquia is a cloud platform for building, hosting, and managing Drupal-based websites and applications. It provides managed hosting, development tools, and digital experience solutions for enterprises.
Active Incidents
Last refresh: 2026-05-09 12:58 UTC (26m ago)

Acquia has detected a service interruption affecting multiple servers and balancers in us-east-1b

Investigating

This issue impacts Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are still maintaining communication with our upstream provider as work is done to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more information b...

Incident
Location: United States (US)
Started: 2026-05-08 00:16 UTC (1d ago)
Updated: 2026-05-08 23:24 UTC (14h ago)
Resolved: N/A
2026-05-08 21:43 UTC (15h ago) : This issue is impact Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are still maintaining communication with our upstream provider while work is done to resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more informat...
2026-05-08 19:37 UTC (17h ago) : This issue continues to impact Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are maintaining close communication with our upstream provider while work is done resolve the underlying issue. Mitigation efforts are still underway, and our team continues to actively monitor the environment. We will provide another update as soon as the status changes or more i...
2026-05-08 17:36 UTC (19h ago) : We have successfully relaunched services & has unblocked issue for the majority of impacted Acquia Cloud platform customers. However, the underlying issue continues to impact Acquia CDP clients & few Acquia Cloud Platform customers on the US Prod platform. We are maintaining close communication with our upstream provider while they work to resolve the underlying issue. Mitigation efforts are st...