IM3953970 - Certificate Renewal

Managed Database Clusters

Rescheduled: C2271702 - Managed Services maintenance

Network Congestion in Newark, NJ (EWR)

United States (US)

Network Congestion in Newark, NJ (EWR)

United States (US)

Satellite - Investigating - Elevated Error Rates

Planned maintenance of EU1 satellite

Rescheduled - Core Management Console Application Maintenance scheduled for 2 July 2026

IM3951040 – Certificate Renewal

IM3934734 and C2304729 - Certificate Renewal

Scheduled Maintenance: New LucidLink (3.x) Release

Agent Timeouts While Retrieving Data from Knowledge Bases

Scheduled Maintenance

C2299598 - Software maintenance

DNS Lookup Failures for Managed Database

IM3953059 - Zix - Hosted Exchange (HEX) - New reports of Outlook connection issues

Droplet Resize

Outage of DRACOON

Scheduled Maintenance: New LucidLink (3.x) Hotfix Update

IM3931517 and C2299694 - Certificate Renewal

R2 Returning 503 for Buckets in WNAM

Scheduled Maintenance

IM3952482 - Zix - Hosted Exchange (HEX) - Outlook Connections

IM3952049 - Zix - Hosted Exchange (HEX) - mailbox delivery issue

Core Endpoint Backup Red-FR Vault Application Maintenance scheduled for 9 July 2026

Core Endpoint Backup Red-AU Vault Application Maintenance scheduled for 8 July 2026

Core Endpoint Backup Red-IN Vault Application Maintenance scheduled for 7 July 2026

IM3949782 - Certificate Renewal

Core EDR/MDR experienced an issue

Planned maintenance of AP1 satellite

Core Compliance in OCP US was not available

C2293323 - Database maintenance

IM3929999 and IM3929999 - Certificate Renewal

IM3933196 and C2293061 – Certificate Renewal

United States (US)

Droplet Backup Service

Scheduled Maintenance: New LucidLink (3.x) Release

Anthropic Inference Model Availability

C2300360 - Upcoming IP changes for OpenText™ Liaison Webspan (Connect Multi-Tenant) on July 26, 2026

Core Share AU Software Release Deployment 26.2.3 Security Patch

Core Share EU Software Release Deployment 26.2.3 Security Patch

Core Share CA Software Release Deployment 26.2.3 Security Patch

Core Share US Software Release Deployment 26.2.3 Security Patch

SERVICE_DISRUPTION: Hybrid Connectivity, Media CDN, Virtual Private Cloud (VPC)

India (IN)

C2302336 - Network maintenance

Papua New Guinea (PG)

Desktop Messaging BMS Network Maintenance scheduled for 26 July 2026

IM3951035 - Certificate Renewal

Fax2Mail - Ashburn and Fax Cloud Connect (RightFax) - Ashburn Network Maintenance scheduled for 26 July 2026

United States (US)

C2301360 - Database maintenance

Increased 499 errors in Ashburn, US between 13:48 - 14:06 UTC

United States (US)

Increased 499 errors in Ashburn, US between 13:48 - 14:06 UTC

United States (US)

Frankfurt EU28 experienced service unavailability.

Germany (DE)

[Medium] Issues with Zip Downloads

Software Maintenance scheduled for 25 July 2026

System Maintenance scheduled for 26 July 2026

United States (US)

Server Backup US West (Chandler) System Maintenance scheduled for 25 June 2026

United States (US)

Frankfurt EU18 was currently experiencing a degradation in service

Germany (DE)

Database Maintenance scheduled for 26 July 2026

C2262300 - Database maintenance

Scheduled Maintenance

Core Capture EU was unavailable

[Commercial] Scheduled Maintenance - Recover, Accelerate, Archive-App and Discover

RCA for IM3945745 PM1011644

Zix Email Threat Protection Link Protection returning "service unavailable"

Frankfurt EU18 was experiencing a degradation in service.

Germany (DE)

SFO1 Network Maintenance

[Minor] Issues with Uploads

Managed Services Maintenance scheduled for 19 July 2026

Server Backup US East (Ashburn) System Maintenance scheduled for 24 June 2026

United States (US)

Core EDR/MDR experienced an issue

Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) System Maintenance scheduled for 23 June 2026

United Kingdom (GB)

Rescheduled - Threat Intelligence (BrightCloud) - Mumbai Database Maintenance scheduled for 23 June 2026

India (IN)

MailStore Cloud Application Maintenance scheduled for 8 July 2026

Zix - Link Protection ETP scanning issue

Network Performance Issues - Increased HTTP 5XX Errors in Ashburn, US

United States (US)

Network Performance Issues - Increased HTTP 5XX Errors in Ashburn, US

United States (US)

Zix Encryption Services - ZixPortal Application Maintenance scheduled for 19 July 2026

Zix - Customer Portal returning 500 errors

Server Backup US East (Boyers) System Maintenance scheduled for 23 June 2026

United States (US)

IM3929991 and C2294311 - Certificate Renewal

Server Backup Canada (Mississauga) System Maintenance scheduled for 22 June 2026

Canada (CA)

Replicate elevated error rate

Replicate elevated error rate

Rescheduled - Frankfurt EU38 System Maintenance scheduled for 21 June 2026

Germany (DE)

Tokyo JP12 System Maintenance scheduled for 21 June 2026

Japan (JP)

C2271702 - Managed Services maintenance

Database Maintenance scheduled for 21 June 2026

Rescheduled: IM3924682 and C2290679 - Certificate Renewal

[ EMEA4 ] Scheduled maintenance

Frankfurt EU18 System Maintenance scheduled for 21 June 2026

Germany (DE)

São Paulo BR14 System Maintenance scheduled for 21 June 2026

Brazil (BR)

Oregon US26 System Maintenance scheduled for 21 June 2026

CA4 - Archive Service Outage Impacting Archive services and UI Access

C2285497 - Software maintenance scheduled for 20 June 2026

Scheduled Maintenance: New LucidLink (3.x) Release

Monitoring Graphs in the Cloud Control Panel

Durable Objects seeing increased error rates in ENAM region

Planned maintenance of Satellite services

GraphQL queries failing

GraphQL queries failing

Rescheduled: C2273650 - Database maintenance

Cloudflare Notification Issue

Cloudflare Notification Issue

C2273614 - Database maintenance

C2290451 - Database maintenance

C2297351 - Managed Services maintenance

Zix Customer Portal Interface - Customer Portal Urgent Maintenance scheduled for 19 June 2026

SGP1 Network Maintenance

[ HIPAA4 ] Scheduled Maintenance

[ CA4 ] Schedule Maintenance

Degraded Domain Registration experience

Degraded Domain Registration experience

[Medium] Issue with Multiple Box Services

Oregon US7 experienced an issue

[ CA4 ] Schedule Maintenance

[ HIPAA4 ] Scheduled Maintenance

[ EMEA4 ] Scheduled maintenance

[Medium] Issue with Multiple Box Services

[Medium] Issues with Box Drive