Showing all active incidents plus resolved incidents from the last 15 days.
Exact
Exact Online – Payment batches are not matched automatically via Exact PSD2 link for ING.
Exact
Exact Online Bouw - Sales invoices not updated to status 'Vervallen' (NL/BE)
Exact
All products - Support portal unavailable (Global)
Global
Exact
Exact Venice - Webconnect services unavailable (BE)
Belgium (BE)
Exact
Exact Online - Rejected batch payment to Rabobank (NL)
Netherlands (NL)
Exact
Exact Cloud Services - Unable to reset password via the Password Reset Portal (Global)
Global
Exact
Exact Boekhoud Gemak - Error loading large general ledger accounts (NL)
Netherlands (NL)
Exact
Exact Boekhoud Gemak - Attachments purchase invoices not visible (NL)
Netherlands (NL)
Exact
Exact Online - Invalid error when creating or renewing Rabobank PSD2 bank link (NL)
Netherlands (NL)
Exact
Exact Online Premium – System unavailable (NL)
Netherlands (NL)
Exact
All products - Support portal unavailable (Global)
Global
Exact
Exact Online Projects - Error during bank statement import (NL)
Netherlands (NL)
Exact
Exact Online Jaarrekening – Submitting reports at the Chamber of Commerce results in discrepancies (NL)
Netherlands (NL)
Exact
Exact Online - Support portal unavailable (Global)
Global
Exact
Exact Online - Scheduled maintenance on 12 September (NL/BE)
Exact
Exact Online - Scheduled maintenance on 19 September (NL/BE)
Exact
Exact Online - EOL app 7.3 - Warning 'Invalid: Execution date' (NL)
Netherlands (NL)
Exact
Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered for ABN AMRO and ING Bank (NL)
Netherlands (NL)
Exact
Exact Multivers Online / Exact Boekhoud Gemak - No export possible through ODBC (NL)
Netherlands (NL)
Exact
Exact Online - Unable to export to Excel through overviews (Global)
Global
Exact
Exact Online – Duplicate transactions via Exact PSD2 bank link for ABN AMRO (NL)
Netherlands (NL)
Exact
Exact Reeleezee – Rabobank Payment and Direct Debit Orders Not Submitted (NL)
Netherlands (NL)
Exact
Exact Online Premium – System unavailable (NL)
Netherlands (NL)
Exact
Exact Bouw - No purchase invoices imported from Basecone (NL/BE)
Exact
Exact Reeleezee – Direct debit and payment batches cannot be sent via Rabo BoekhoudKoppeling (NL)
Netherlands (NL)
Exact
Exact Online - Planboard and Outlook synchronisation issues (NL/BE)
Exact
Exact Online - New SSO users can't be created (Global)
Global
Exact
Exact Online Fiscaal - 504 Gateway Time-out when logging in (NL)
Netherlands (NL)
Exact
Exact Online (Premium) - Import may result in OOPS error (NL/BE/ES)
Spain (ES)
Exact
Exact Multivers Online - Issues when resetting your user account (NL)
Netherlands (NL)
Exact
Exact Online Bouw - Data is not synchronizing between Exact Online Bouw and connected applications (NL/BE)
Exact
Exact Online - Performance issues in Exact Online (NL)
Netherlands (NL)
Exact
Exact Multivers / Exact Boekhoud Gemak - Rabobank mutations not received (NL)
Netherlands (NL)
Exact
Exact Online Fiscaal - Declarations are rejected with a general rejection reason (NL)
Netherlands (NL)
Exact
Exact Online - Deduplication not finding double accounts (NL/BE)
Exact
Exact Online - Emails delayed or not delivered (Global)
Global
Exact
Exact Gripp - Emails delayed or not getting delivered to Microsoft mail-domains (NL/BE)
Exact
Exact Online Fiscaal and Jaarrekening - Scheduled Maintenance on the 5th of September (NL)
Netherlands (NL)
Exact
Exact Online - Scheduled maintenance on 5 September (DE/FR/UK)
United Kingdom (GB)
Exact
Exact Synergy - Word pop-up blocked in 64-bit (Global)
Global
Exact
Exact Online Fiscaal - Foreign income not taken into account in order to allocate IACK to correct partner in IB (C) 2025 (NL)
Netherlands (NL)
Exact
Exact Online Fiscaal - Incorrect percentage 'Premie AOW' when enabling 'In het buitenland verzekerd voor de sociale zekerheid' (NL)
Netherlands (NL)
Exact
Exact Reeleezee – Rabobank Bank Transaction Import Delay
Exact
Exact Online - Temporarily unavailable (Global)
Global
TechnologyOne
Service Disruption for a subset of customers ANZ
United Kingdom (GB)
TechnologyOne
Intermittent Service Disruption for a subset of customers ANZ
Australia (AU)
Exact
Exact HR & Salaris Gemak / Exact Venice / Exact Multivers / Exact Cloud Services - SMS-authentication disabled as two factor authentication method (Global)
Global
Exact
Exact Globe+ - Excel Add-In returns error when started on Office build 2608 (Global)
Global
Exact
Bank links / PSD2 - Status column not updated after authorizing payment files via a PSD2 bank link (NL)
Netherlands (NL)